In this Help Doc:
Pricing Plans
Emerging
(no credit card needed 🎉)
Here's what you get on the Free Plan:
Single Admin Access - Users with Admin access can add and edit other members. Learn more.
Up to 20 Members - A Member can view information and add data. They cannot manage or add other Members. Learn more.
Unlimited Free Team Charts - Set up as many team charts as you like. Get your entire team organized and coordinated. Completely free to use forever.
Unlimited Organizations - Great for consultants or business owners with several different businesses, add as many separate organizations as you like and create a Team Chart for each.
Unlimited Alerts - Get your team reporting on the good, the bad and the ugly, so you can quickly do something about it with Alerts.
Unlimited Events - Events allow you to look back and know what happened, when it happened and most importantly, why it happened.
Unlimited Glossary Terms - Get full use of the Glossary so your team fully understands everything about your business and industry!
Storage - Get 100MB of storage.
API Access - Get 1,000 API credits per year to test our comprehensive API
Help Doc Support - Access to online help documents.
Get started today, create a free account and reach out to Support via the chat bubble if you need help.
Growth Plan
Everything for growing or larger organisations
Here's how it works. Note all prices are in US Dollars:
You get everything in the Free Plan with the following additions:
Up to 3 Admins - Users with Admin access can add and edit other members. Learn more.
Unlimited Members - A Member can view information and add data. They cannot manage or add other Members. Learn more.
Storage - Get 100MB of storage per Admin. See Additional Storage.
Single Sign-on (SSO) - Enable users to securely authenticate by using one set of credentials via your SSO of choice
API Access - Get 10,000 API credits per year per Admin to use our comprehensive API
Chat Support - Get access to our Support Team via in-app chat
Success Coaching Package - We help you get up and running fast with an initial data import, Team Chart creation and Success Coaching Session.
Access to the Growth League
Plus you can get Powered by MetaPulse faster with Add-ons.
Enterprise
MetaPulse has clients with several billion market capitalization, with thousands of employees that stretch the globe. If you're already operating at that level, then the Enterprise plan is for you.
You get everything in the Growth Plan.
Optional Dedicated Sandbox - your own private MetaPulse playground with all data copied from your live environment whenever you want. This is where you can play until your heart is content or your internal Devs are happy, which ever comes first!
API Support - Get help from the team to extract even more data via our comprehensive API
Priority Support - Get access to chat and phone support from our awesome Support Team
Compliance Documentation - SOC2 compliance
Annual Security Report - We'll share the results of our annual Pen Tests for your own compliance needs and peace of mind
Custom Legal Contracts - Let's figure out exactly what you need and we'll put it in writing
Plus you can get Powered by MetaPulse faster with Add-ons.
Get started today, create a free account and reach out to Support via the chat bubble below to enroll in Enterprise.
3 Types of User Access
Admin User - $400 per year
Admin User is someone who has permission to manage Graphs, Team Chart, Events, Alerts, Knowledge or Members. Those with Team permissions for Objectives are also classified as Admin users. MetaPulse will automatically identify an Admin User based on the permissions you choose.
You receive 10,000 API credits for each Admin User per year. The API credits can be used across your entire account.
Account Overview provides details of the number of Admins, API Usage and Invoices.
Member Users - free
Member users are free to add. They can view information and add data to the features they have access to. They cannot add other Members nor can they manage other Members’ data. If a Member is given Admin permissions they will be automatically identified as Admin User based on the permissions you choose.
Guest Users - free
Guest users are free to add. They have read-only access to information (which you decide). Guest can be promoted to a Member. For more information see Guests.
Increasing the Number of Admin Users
Admin Users can be added at any time based on the permissions you choose. New Admins will be charged at a daily prorated rate based on the annual billing cycle. For example: if a new Admin User is added halfway through your annual billing, the cost would be 50% of the Admin User annual fee ($200).
Account Overview provides details of the number of Admins, API Usage and Invoices.
Add-ons
Adds-ons are services you can enroll in anytime for a one-time fee.
Here are the available Add-ons:
Success Coaching Session
Learn how to use all the features of MetaPulse with a Success Coaching Session. Your entire team can attend and session can be recorded for future reference.
Ad-hoc Data Import
Already have statistical data you want imported into MetaPulse. Our experienced team can do it for you. Notes, this does not include extensive data preparation.
Team Chart Import
If you already have an existing team chart design, we can add it to MetaPulse fast. This includes adding all members and a zoom session to help with any changes. Only $99, enroll now.
Objective & Key Result Training
Learn how to implement Objective & Key Results. Your entire team can attend and session can be recorded for future reference.
Knowledge Migrations
If you have existing policies and procedures in Word or Google Docs, we can help import these into Knowledge for you. Price on application, reach out to Support.
Data Import Preparation
We are experts in slicing and dicing data and importing it into MetaPulse. So if you have your data across multiple system and spreadsheets, we can provide a fixed cost to get it prepared and ready for import. Reach out to Support for help.
Dedicated Issue Tracking
For Enterprise clients, we can provide a dedicated issue tracking for all of your support issues and enhancement requests. Price on application, reach out to Support.
Custom Development
While we have a definite development Roadmap, we're always willing to provide our Enterprise Clients with an improvement they need in the system that works well with the overall platform. Price on application, reach out to Support.
Additional Storage
Growth Plan and above receive 100MB of storage per Admin User. In addition to all graphs and knowledge items, storage includes uploading videos into Knowledge Items. More storage can be purchased for $1,500 USD per GB per year.