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Filters

Alert View Options

Manage Alert Views


Introduction to Alert Views

With Alert Views, you can easily find the alerts you are looking for using any combination of the Filters as shown in the image above.

These Views can be saved and shared with your team, making it easier to collaborate and find the same alerts in the future.


Find Alerts using Keywords

  1. Click Alerts

  2. Click Try our new Alerts experience

  3. If you have more than one Organization, you can select the desired one.

  4. Click the + symbol

  5. Select Keywords

  6. Enter the keyword. Click Enter.

  7. You can also select a logic in which the items you are searching for contain or do not contain the selection. Click the Keywords filter.

  8. Click the desired option

  9. It will display all Alerts based on your selection

    NOTE: You can also combine some or all of the other filters together: Type, Status, Priority, Responsible Area, Responsible Post, Assignee, Alerted By Member, Alerted By Area, Impacted Party, Frequency, Submitted Date, Updated Date, Incident Date, Handled Date and Alert.

  10. A summary of the Alert progress is displayed. See Alert Summary for more info.

  11. There is one more filter that can be used: All / Any. The default selection is All. It means that if you combine multiple filters, the Alert you are searching for needs to match all of them. The Any filter will return all Alerts that belong to each individual filter. Click on All to switch between All / Any.


Find Alerts using Type Filter

  1. Click Alerts

  2. Click Try our new Alerts experience

  3. If you have more than one Organization, you can select the desired one.

  4. Click the + symbol

  5. Select Type

  6. Select the desired Type. Select a single or multiple Types.

    NOTE: If no Alert Types are listed, you would need to create them first. See Alert Types for more info.

  7. Click outside of the selection box in the View area for the filter to be applied

  8. You can also select a logic in which the items you are searching for contain or do not contain the selection. Click the Type filter.

  9. Click the desired option

  10. It will display all Alerts based on your selection

    NOTE: You can also combine some or all of the other filters together: Keywords, Status, Priority, Responsible Area, Responsible Post, Assignee, Alerted By Member, Alerted By Area, Impacted Party, Frequency, Submitted Date, Updated Date, Incident Date, Handled Date and Alert.

  11. A summary of the Alert progress is displayed. See Alert Summary for more info.

  12. There is one more filter that can be used: All / Any. The default selection is All. It means that if you combine multiple filters, the Objective you are searching for needs to match all of them. The Any filter will return all Objectives that belong to each individual filter. Click on All to switch between All / Any.


Find Alerts using Status Filter

  1. Click Alerts

  2. Click Try our new Alerts experience

  3. If you have more than one Organization, you can select the desired one.

  4. Click the + symbol

  5. Select Status

  6. Select the desired Status. Select a single or multiple Statuses.

  7. Click outside of the selection box in the View area for the filter to be applied

  8. You can also select a logic in which the items you are searching for contain or do not contain the selection. Click the Status filter.

  9. Click the desired option

  10. It will display all Alerts based on your selection

    NOTE: You can also combine some or all of the other filters together: Keywords, Type, Priority, Responsible Area, Responsible Post, Assignee, Alerted By Member, Alerted By Area, Impacted Party, Frequency, Submitted Date, Updated Date, Incident Date, Handled Date and Alert.

  11. A summary of the Alert progress is displayed. See Alert Summary for more info.

  12. There is one more filter that can be used: All / Any. The default selection is All. It means that if you combine multiple filters, the Objective you are searching for needs to match all of them. The Any filter will return all Objectives that belong to each individual filter. Click on All to switch between All / Any.


Find Alerts using Priority Filter

  1. Click Alerts

  2. Click Try our new Alerts experience

  3. If you have more than one Organization, you can select the desired one.

  4. Click the + symbol

  5. Select Priority

  6. Select the desired Priority. Select a single or multiple Priorities.

  7. Click outside of the selection box in the View area for the filter to be applied

  8. You can also select a logic in which the items you are searching for contain or do not contain the selection. Click the Priority filter.

  9. Click the desired option

  10. It will display all Alerts based on your selection

    NOTE: You can also combine some or all of the other filters together: Keywords, Type, Status, Responsible Area, Responsible Post, Assignee, Alerted By Member, Alerted By Area, Impacted Party, Frequency, Submitted Date, Updated Date, Incident Date, Handled Date and Alert.

  11. A summary of the Alert progress is displayed. See Alert Summary for more info.

  12. There is one more filter that can be used: All / Any. The default selection is All. It means that if you combine multiple filters, the Objective you are searching for needs to match all of them. The Any filter will return all Objectives that belong to each individual filter. Click on All to switch between All / Any.


Find Alerts using Responsible Area Filter

  1. Click Alerts

  2. Click Try our new Alerts experience

  3. If you have more than one Organization, you can select the desired one.

  4. Click the + symbol

  5. Select Responsible Area

  6. Select the desired Responsible Area. Select a single or multiple Responsible Areas.

  7. Click outside of the selection box in the View area for the filter to be applied

  8. You can also select a logic in which the items you are searching for contain or do not contain the selection. Click the Responsible Area filter.

  9. Click the desired option

  10. It will display all Alerts based on your selection

    NOTE: You can also combine some or all of the other filters together: Keywords, Type, Status, Priority, Responsible Post, Assignee, Alerted By Member, Alerted By Area, Impacted Party, Frequency, Submitted Date, Updated Date, Incident Date, Handled Date and Alert.

  11. A summary of the Alert progress is displayed. See Alert Summary for more info.

  12. There is one more filter that can be used: All / Any. The default selection is All. It means that if you combine multiple filters, the Objective you are searching for needs to match all of them. The Any filter will return all Objectives that belong to each individual filter. Click on All to switch between All / Any.


Find Alerts using Responsible Post Filter

  1. Click Alerts

  2. Click Try our new Alerts experience

  3. If you have more than one Organization, you can select the desired one.

  4. Click the + symbol

  5. Select Responsible Post

  6. Select the desired Responsible Post. Select a single or multiple Responsible Posts.

  7. Click outside of the selection box in the View area for the filter to be applied

  8. You can also select a logic in which the items you are searching for contain or do not contain the selection. Click the Responsible Post filter.

  9. Click the desired option

  10. It will display all Alerts based on your selection

    NOTE: You can also combine some or all of the other filters together: Keywords, Type, Status, Priority, Responsible Area, Assignee, Alerted By Member, Alerted By Area, Impacted Party, Frequency, Submitted Date, Updated Date, Incident Date, Handled Date and Alert.

  11. A summary of the Alert progress is displayed. See Alert Summary for more info.

  12. There is one more filter that can be used: All / Any. The default selection is All. It means that if you combine multiple filters, the Objective you are searching for needs to match all of them. The Any filter will return all Objectives that belong to each individual filter. Click on All to switch between All / Any.


Find Alerts using Assignee Filter

  1. Click Alerts

  2. Click Try our new Alerts experience

  3. If you have more than one Organization, you can select the desired one.

  4. Click the + symbol

  5. Select Assignee

  6. Select the desired Assignee. Select a single or multiple Assignees.

  7. Click outside of the selection box in the View area for the filter to be applied

  8. You can also select a logic in which the items you are searching for contain or do not contain the selection. Click the Assignee filter.

  9. Click the desired option

  10. It will display all Alerts based on your selection

    NOTE: You can also combine some or all of the other filters together: Keywords, Type, Status, Priority, Responsible Area, Responsible Post, Alerted By Member, Alerted By Area, Impacted Party, Frequency, Submitted Date, Updated Date, Incident Date, Handled Date and Alert.

  11. A summary of the Alert progress is displayed. See Alert Summary for more info.

  12. There is one more filter that can be used: All / Any. The default selection is All. It means that if you combine multiple filters, the Objective you are searching for needs to match all of them. The Any filter will return all Objectives that belong to each individual filter. Click on All to switch between All / Any.


Find Alerts using Alerted By Member Filter

  1. Click Alerts

  2. Click Try our new Alerts experience

  3. If you have more than one Organization, you can select the desired one.

  4. Click the + symbol

  5. Select Alerted By Member

  6. Select the desired member. Select a single or multiple members.

  7. Click outside of the selection box in the View area for the filter to be applied

  8. You can also select a logic in which the items you are searching for contain or do not contain the selection. Click the Alerted By Member filter.

  9. Click the desired option

  10. It will display all Alerts based on your selection

    NOTE: You can also combine some or all of the other filters together: Keywords, Type, Status, Priority, Responsible Area, Responsible Post, Assignee, Alerted By Area, Impacted Party, Frequency, Submitted Date, Updated Date, Incident Date, Handled Date and Alert.

  11. A summary of the Alert progress is displayed. See Alert Summary for more info.

  12. There is one more filter that can be used: All / Any. The default selection is All. It means that if you combine multiple filters, the Objective you are searching for needs to match all of them. The Any filter will return all Objectives that belong to each individual filter. Click on All to switch between All / Any.


Find Alerts using Alerted By Area Filter

  1. Click Alerts

  2. Click Try our new Alerts experience

  3. If you have more than one Organization, you can select the desired one.

  4. Click the + symbol

  5. Select Alerted By Area

  6. Select the desired Org Area. Select a single or multiple Org Areas.

  7. Click outside of the selection box in the View area for the filter to be applied

  8. You can also select a logic in which the items you are searching for contain or do not contain the selection. Click the Alerted By Org Area filter.

  9. Click the desired option

  10. It will display all Alerts based on your selection

    NOTE: You can also combine some or all of the other filters together: Keywords, Type, Status, Priority, Responsible Area, Responsible Post, Assignee, Alerted By Member, Impacted Party, Frequency, Submitted Date, Updated Date, Incident Date, Handled Date and Alert.

  11. A summary of the Alert progress is displayed. See Alert Summary for more info.

  12. There is one more filter that can be used: All / Any. The default selection is All. It means that if you combine multiple filters, the Objective you are searching for needs to match all of them. The Any filter will return all Objectives that belong to each individual filter. Click on All to switch between All / Any.


Find Alerts using Impacted Party Filter

  1. Click Alerts

  2. Click Try our new Alerts experience

  3. If you have more than one Organization, you can select the desired one.

  4. Click the + symbol

  5. Select Impacted Party

  6. Select the impacted areas. Select a single or multiple impacted areas.

  7. Click outside of the selection box in the View area for the filter to be applied

  8. You can also select a logic in which the items you are searching for contain or do not contain the selection. Click the Impacted Party filter.

  9. Click the desired option

  10. It will display all Alerts based on your selection

    NOTE: You can also combine some or all of the other filters together: Keywords, Type, Status, Priority, Responsible Area, Responsible Post, Assignee, Alerted By Member, Alerted By Area, Frequency, Submitted Date, Updated Date, Incident Date, Handled Date and Alert.

  11. A summary of the Alert progress is displayed. See Alert Summary for more info.

  12. There is one more filter that can be used: All / Any. The default selection is All. It means that if you combine multiple filters, the Objective you are searching for needs to match all of them. The Any filter will return all Objectives that belong to each individual filter. Click on All to switch between All / Any.


Find Alerts using Frequency Filter

  1. Click Alerts

  2. Click Try our new Alerts experience

  3. If you have more than one Organization, you can select the desired one.

  4. Click the + symbol

  5. Select Frequency

  6. Select the desired frequency. Select a single or multiple options.

  7. Click outside of the selection box in the View area for the filter to be applied

  8. You can also select a logic in which the items you are searching for contain or do not contain the selection. Click the Frequency filter.

  9. Click the desired option

  10. It will display all Alerts based on your selection

    NOTE: You can also combine some or all of the other filters together: Keywords, Type, Status, Priority, Responsible Area, Responsible Post, Assignee, Alerted By Member, Alerted By Area, Impacted Party, Submitted Date, Updated Date, Incident Date, Handled Date and Alert.

  11. A summary of the Alert progress is displayed. See Alert Summary for more info.

  12. There is one more filter that can be used: All / Any. The default selection is All. It means that if you combine multiple filters, the Objective you are searching for needs to match all of them. The Any filter will return all Objectives that belong to each individual filter. Click on All to switch between All / Any.


Find Alerts using Submitted Date Filter

  1. Click Alerts

  2. Click Try our new Alerts experience

  3. If you have more than one Organization, you can select the desired one.

  4. Click the + symbol

  5. Select Submitted Date

  6. You can choose one of the available options

  7. If you want to select a specific date, click Calendar and make your selection.

  8. You can also use specific keywords for more options, such as:

    • "day" will display options like Yesterday, Tomorrow, 2 days ago, 3 days from now, etc.

    • "week" will display options like Beginning of this week, End of this week, 2 weeks ago, 3 weeks from now, etc.

    • "month" will display options like Beginning of this month, End of this month, 3 months ago, 2 months from now, etc.

    • "quarter" will display options like Beginning of this quarter, End of this quarter, 3 quarters ago, 2 quarters from now, etc.

    • "year" will display options like Beginning of this year, End of this year, 3 years ago, 2 years from now, etc.

    • "jan 3" or "2023-01-03" will display options like January 3, (present year) and January 3, (next year) or January 3, 2023.

    • "beginning" will display options like Beginning of this week, Beginning of this month, Beginning of this quarter and Beginning of this year.

    • "end" will display options like End of this week, End of this month, End of this quarter and End of this year.

  9. You can also select a logic in which the items you are searching for are on, before or after the specified date. Click the Submitted Date filter.

  10. Click the desired option

  11. It will display all Alerts based on your selection

    NOTE: You can also combine some or all of the other filters together: Keywords, Type, Status, Priority, Responsible Area, Responsible Post, Assignee, Alerted By Member, Alerted By Area, Impacted Party, Frequency, Updated Date, Incident Date, Handled Date and Alert.

  12. A summary of the Alert progress is displayed. See Alert Summary for more info.

  13. There is one more filter that can be used: All / Any. The default selection is All. It means that if you combine multiple filters, the Objective you are searching for needs to match all of them. The Any filter will return all Objectives that belong to each individual filter. Click on All to switch between All / Any.


Find Alerts using Updated Date Filter

  1. Click Alerts

  2. Click Try our new Alerts experience

  3. If you have more than one Organization, you can select the desired one.

  4. Click the + symbol

  5. Select Updated Date

  6. You can choose one of the available options

  7. If you want to select a specific date, click Calendar and make your selection.

  8. You can also use specific keywords for more options, such as:

    • "day" will display options like Yesterday, Tomorrow, 2 days ago, 3 days from now, etc.

    • "week" will display options like Beginning of this week, End of this week, 2 weeks ago, 3 weeks from now, etc.

    • "month" will display options like Beginning of this month, End of this month, 3 months ago, 2 months from now, etc.

    • "quarter" will display options like Beginning of this quarter, End of this quarter, 3 quarters ago, 2 quarters from now, etc.

    • "year" will display options like Beginning of this year, End of this year, 3 years ago, 2 years from now, etc.

    • "jan 3" or "2023-01-03" will display options like January 3, (present year) and January 3, (next year) or January 3, 2023.

    • "beginning" will display options like Beginning of this week, Beginning of this month, Beginning of this quarter and Beginning of this year.

    • "end" will display options like End of this week, End of this month, End of this quarter and End of this year.

  9. You can also select a logic in which the items you are searching for are on, before or after the specified date. Click the Updated Date filter.

  10. Click the desired option

  11. It will display all Alerts based on your selection

    NOTE: You can also combine some or all of the other filters together: Keywords, Type, Status, Priority, Responsible Area, Responsible Post, Assignee, Alerted By Member, Alerted By Area, Impacted Party, Frequency, Submitted Date, Incident Date, Handled Date and Alert.

  12. A summary of the Alert progress is displayed. See Alert Summary for more info.

  13. There is one more filter that can be used: All / Any. The default selection is All. It means that if you combine multiple filters, the Objective you are searching for needs to match all of them. The Any filter will return all Objectives that belong to each individual filter. Click on All to switch between All / Any.


Find Alerts using Incident Date Filter

  1. Click Alerts

  2. Click Try our new Alerts experience

  3. If you have more than one Organization, you can select the desired one.

  4. Click the + symbol

  5. Select Incident Date

  6. You can choose one of the available options

  7. If you want to select a specific date, click Calendar and make your selection.

  8. You can also use specific keywords for more options, such as:

    • "day" will display options like Yesterday, Tomorrow, 2 days ago, 3 days from now, etc.

    • "week" will display options like Beginning of this week, End of this week, 2 weeks ago, 3 weeks from now, etc.

    • "month" will display options like Beginning of this month, End of this month, 3 months ago, 2 months from now, etc.

    • "quarter" will display options like Beginning of this quarter, End of this quarter, 3 quarters ago, 2 quarters from now, etc.

    • "year" will display options like Beginning of this year, End of this year, 3 years ago, 2 years from now, etc.

    • "jan 3" or "2023-01-03" will display options like January 3, (present year) and January 3, (next year) or January 3, 2023.

    • "beginning" will display options like Beginning of this week, Beginning of this month, Beginning of this quarter and Beginning of this year.

    • "end" will display options like End of this week, End of this month, End of this quarter and End of this year.

  9. You can also select a logic in which the items you are searching for are on, before or after the specified date. Click the Incident Date filter.

  10. Click the desired option

  11. It will display all Alerts based on your selection

    NOTE: You can also combine some or all of the other filters together: Keywords, Type, Status, Priority, Responsible Area, Responsible Post, Assignee, Alerted By Member, Alerted By Area, Impacted Party, Frequency, Submitted Date, Updated Date, Handled Date and Alert.

  12. A summary of the Alert progress is displayed. See Alert Summary for more info.

  13. There is one more filter that can be used: All / Any. The default selection is All. It means that if you combine multiple filters, the Objective you are searching for needs to match all of them. The Any filter will return all Objectives that belong to each individual filter. Click on All to switch between All / Any.


Find Alerts using Handled Date Filter

  1. Click Alerts

  2. Click Try our new Alerts experience

  3. If you have more than one Organization, you can select the desired one.

  4. Click the + symbol

  5. Select Handled Date

  6. You can choose one of the available options

  7. If you want to select a specific date, click Calendar and make your selection.

  8. You can also use specific keywords for more options, such as:

    • "day" will display options like Yesterday, Tomorrow, 2 days ago, 3 days from now, etc.

    • "week" will display options like Beginning of this week, End of this week, 2 weeks ago, 3 weeks from now, etc.

    • "month" will display options like Beginning of this month, End of this month, 3 months ago, 2 months from now, etc.

    • "quarter" will display options like Beginning of this quarter, End of this quarter, 3 quarters ago, 2 quarters from now, etc.

    • "year" will display options like Beginning of this year, End of this year, 3 years ago, 2 years from now, etc.

    • "jan 3" or "2023-01-03" will display options like January 3, (present year) and January 3, (next year) or January 3, 2023.

    • "beginning" will display options like Beginning of this week, Beginning of this month, Beginning of this quarter and Beginning of this year.

    • "end" will display options like End of this week, End of this month, End of this quarter and End of this year.

  9. You can also select a logic in which the items you are searching for are on, before or after the specified date. Click the Handled Date filter.

  10. Click the desired option

  11. It will display all Alerts based on your selection

    NOTE: You can also combine some or all of the other filters together: Keywords, Type, Status, Priority, Responsible Area, Responsible Post, Assignee, Alerted By Member, Alerted By Area, Impacted Party, Frequency, Submitted Date, Updated Date, Incident Date and Alert.

  12. A summary of the Alert progress is displayed. See Alert Summary for more info.

  13. There is one more filter that can be used: All / Any. The default selection is All. It means that if you combine multiple filters, the Objective you are searching for needs to match all of them. The Any filter will return all Objectives that belong to each individual filter. Click on All to switch between All / Any.


Find Alerts using Alert Filter

  1. Click Alerts

  2. Click Try our new Alerts experience

  3. If you have more than one Organization, you can select the desired one.

  4. Click the + symbol

  5. Select Alert

  6. Select the desired Alert. Select a single or multiple Alerts.

  7. Click outside of the selection box in the View area for the filter to be applied

  8. You can also select a logic in which the items you are searching for contain or do not contain the selection. Click the Alert filter.

  9. Click the desired option

  10. It will display all Alerts based on your selection

    NOTE: You can also combine some or all of the other filters together: Keywords, Type, Status, Priority, Responsible Area, Responsible Post, Assignee, Alerted By Member, Alerted By Area, Impacted Party, Submitted Date, Updated Date, Incident Date and Handled Date.

  11. A summary of the Alert progress is displayed. See Alert Summary for more info.

  12. There is one more filter that can be used: All / Any. The default selection is All. It means that if you combine multiple filters, the Objective you are searching for needs to match all of them. The Any filter will return all Objectives that belong to each individual filter. Click on All to switch between All / Any.


Find Alerts using Alert Summary

  1. Click Alerts

  2. Click Try our new Alerts experience

  3. Add the desired filter

  4. The Alert Summary will show 3 different sections:

    • TYPE - The Alert Types will be listed here. You can click on any of them to apply additional filter.

    • ORG AREA - You can choose between a Responsible Org Area and Alerted By Org Area to further filter your results

    • STATUS - The Alert Status will be displayed. Click on any status to apply additional filter.

  5. It will display all Alerts based on your selection


Create an Alert in Views

  1. Click New Alert

  2. Follow steps 3-16 in Create an Alert


Sort Alerts in Views

  1. Click the Sort menu

  2. Select the desired option


Save Views

  1. Select the desired filters

  2. Click Save

  3. Choose between New View and Replace Existing View. In this example, we will create a New View.

  4. Type the desired Name for the View

  5. If Organization-wide view is selected, it means that this View will be shared with everyone in the Organization.

  6. You can select more than one Owner. Owner is the one who has Edit permissions for the View.

  7. You can select one or multiple members that you want to share this View with.

  8. Click Save

  9. The name of the View will be displayed. If you have more than one saved View, you can choose a different View by clicking on the grey arrow and selecting the desired View.


Search Views

  1. Click the current View

  2. You can search by View name or hashtag.
    NOTE: There are 3 types of hashtags:

    • #owned - Owned means that the member is an Owner or has Edit permissions for the View.

    • #shared - Shared means that the View was shared to the member by another Owner or member.

    • #org - Org means that the View is owned by the Organization and is shared with everyone in the Organization. Organization-owned Views can also be found via the Search bar.

  3. Select the desired View

  4. The hashtag is displayed for each View


Share Views to another Post

  1. Click the View

  2. Click Share

  3. Select the desired Posts

  4. You can allow the Post to change the View

  5. You can share the link directly to another member with copy/paste

  6. Click Share. These Posts will receive an email notification. They need to click the link in the email.

  7. When the member clicks on Views, it will display the shared View.

  8. Click the View

  9. It will show the Owner's name, including the filters and Objectives.


Replace existing Views

  1. If the View is modified, click Save.

  2. Click Replace Existing View

  3. Select the View to be replaced. The currently modified View is selected by default.

  4. If Organization-wide view is selected, it means that this View will be shared with everyone in the Organization.

  5. You can remove existing Owners or add additional ones

  6. You can share this View with other Posts. They will received an email notification. They need to click the link in the email.

  7. A Warning will be displayed that this change will affect everyone who can see this View

  8. Click Save


Manage Views

  1. Click the View

  2. Click the gear icon

  3. Click Edit

  4. Type the desired Name for the View

  5. If Organization-wide view is selected, it means that this View will be shared with everyone in the Organization.

  6. You can select more than one Owner. Owner is the one who has Edit permissions for the View

  7. You can select one or multiple members that you want to share this View with.

  8. If you don't need the View, you can delete it.

  9. Click Save


Delete Views

Delete a View if you are an Owner

See steps 1-8 in Manage Views

Delete a View if you are not an Owner

  1. Click the View

  2. Click the gear icon

  3. Click X

  4. A confirmation window will pop up. Click OK.


Remove filters

  1. Click the desired filter

  2. Click Remove Filter

  3. To remove all filters at once, click the New View button.


Open Your Submitted Alerts in Alert Views

  1. Click Alerts

  2. Click Try our new Alerts experience

  3. Click the View

  4. Click Your Submitted Alerts. The Alerts you submitted will be displayed.

    NOTE: To be able to submit Alerts, you would need to have Manage Permissions for Owned Alerts. See step 7 in Owned alert permissions for more info.


Open "Alerts to Handle" in Alert Views

  1. Click Alerts

  2. Click Try our new Alerts experience

  3. Click the View

  4. Click Alerts to Handle. All Alerts that require handling will be displayed.

    NOTE: To be able to handle these Alerts, you would need to have Manage Permissions for Alerts. See step 7 in Alert permissions for more info.


Give Feedback

  1. Click Have feedback on our new views & filters panel?

  2. You can leave your feedback

  3. Click Submit


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