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TROUBLESHOOTING: Fixing "not_a_saml_app" error in Google Workspace
TROUBLESHOOTING: Fixing "not_a_saml_app" error in Google Workspace
Oliver Zdravkovski avatar
Written by Oliver Zdravkovski
Updated over a week ago

If you are getting this error when you try to log into MetaPulse via Google Workspace:

It means that:

  1. You set up the app for the 1st time and tried to log in immediately after setting it up

  2. You removed the MetaPulse app and added it again

It takes approximately 5 min. for Google to associate with the app. To speed it up, you can clear the browser's cache and browsing history, sign out of Google and restart your browser.

If the problem still persists, contact support using the chat bubble below and let us know the outcome of the above steps.

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