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Knowledge

Create generic settings for Knowledge

Oliver Zdravkovski avatar
Written by Oliver Zdravkovski
Updated over a week ago

  1. Go to Settings

  2. Expand your Organization

  3. Click Knowledge

  4. Select a default font for all Knowledge items

  5. You can enter a footer. To format the text, see TIPS & TRICKS: Markdown.

  6. Select a logo that will appear on each Knowledge item

  7. You can hide or show the Print button on Knowledge items

  8. Limit each knowledge item to one draft prevents a second draft from being created

  9. This option extends due date for Knowledge item assignments created for new members

  10. Default Periodic Review Frequency allows you to select how frequently to review an item. The default is set to Never, but you can select every year, every 2, 3, 5 or 10 years.

  11. Default Periodic Review Month allows you to select which month to review the item on. The default is the month the item was created on but you can select a different month.

  12. You can select a Knowledge item for the new Alert form. If you are using the Alerts feature in which you use different kind of Alerts as reporting tools within your Organization, it's useful to have a Knowledge item that defines each Alert type that you use. When this Knowledge item is selected here, it will be displayed as a reference document when you will be creating an Alert. See Example - Create an Alert with the help of a Knowledge Item for more info.

  13. You can use Custom CSS to modify Knowledge content (font, color, spacing, etc.) Reach out to MetaPulse Support for more info on this feature.

  14. Click Update Settings

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