MetaPulse Knowledge is the one place where you can store documents and videos and share them with your team. With Knowledge you can monitor and track engagement to ensure everyone is reviewing the information, understanding it and most importantly, using it.
Knowledge works in harmony with the Org Chart. Every Knowledge Item is assigned to a Post on the Org Chart. We call this the Responsible Posts.
The current member and any new member who is assigned to a Post is required to study the Knowledge Items of that post.
For example, a Knowledge Item assigned to the Sales Person Hat will require all Sales People, current and future ones, to study that item.
In this article we'll explain the Responsible Posts feature.
NOTE: Click images to enlarge.
Knowledge Items are assigned to Responsible Posts in the following ways:
All Posts - every post on your org chart.
Org Nodes - requires all Posts in that node (such as Section, Division, Department or Unit) to study the Knowledge Item. Note: all posts in nested or junior nodes are included.
Hats - requires all Posts with that Hat to study the Knowledge Item. For more information on Hats, read The Difference Between Hats & Posts below.
Locations - Restrict Responsible Posts to a country or state.
Post Groups - Groups created by you that are a combination of Posts, Org Nodes and/or Locations. See Creating Post Groups.
Assigning Knowledge Items using Responsible Posts provides an easy way to ensure everyone who needs the Knowledge will study it. 😉
The Difference Between Hats & Posts
A hat is a particular role or occupation (Oxford Dictionary). In MetaPulse, it includes a description of what the person does—their function, purpose and the results they are meant to achieve.
A post is a position of paid employment, a job (Oxford Dictionary). In MetaPulse it means a specific location on the org chart.