MetaPulse Knowledge is the one place where you can store documents and videos and share them with your team. With Knowledge you can monitor and track engagement to ensure everyone is reviewing the information, understanding it and most importantly, using it.
Knowledge works in harmony with the Team Chart. Every Knowledge Item is assigned to a position on the Team Chart. We call this the Responsible Positions.
The current member and any new member who is assigned to a position is required to study the Knowledge Items of that position.
For example, a Knowledge Item assigned to the Sales Person role will require all Sales People, current and future ones, to study that item.
In this article we'll explain the Responsible Positions feature.
NOTE: Click images to enlarge.
Knowledge Items are assigned to Responsible Positions in the following ways:
All Positions - every position on your Team Chart.
Teams - requires all positions in that team (such as Section, Division, Department or Unit) to study the Knowledge Item. Note: all positions in nested or junior teams are included.
Roles - requires all positions with that role to study the Knowledge Item. For more information on roles, read The Difference Between Roles & Positions below.
Locations - Restrict Responsible Positions to a country or state.
Groups - Groups created by you that are a combination of positions, Teams and/or Locations. See Creating Groups.
Assigning Knowledge Items using Responsible Positions provides an easy way to ensure everyone who needs the Knowledge will study it. 😉
The Difference Between Roles & Positions
A role is a particular hat or occupation (Oxford Dictionary). In MetaPulse, it includes a description of what the person does—their function, purpose, and result they are meant to achieve.
A position is a job, paid employment. (Oxford Dictionary) In MetaPulse, it means a specific location on the team chart.