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TIPS & TRICKS: Updating a Knowledge Item
TIPS & TRICKS: Updating a Knowledge Item

Learn how to choose the correct Update Type

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Written by Support
Updated over a week ago

When updating an already published Knowledge Item, the process is slightly different than when Creating a Knowledge Item.

The main difference is choosing the correct Update Type.

Update Types

Editorial Change

  • Used for correcting typographical errors, grammar and layout.

  • Such changes donโ€™t require re-study.

  • Version number is automatically incremented 0.0.1 โ€” so 1.0.0 becomes 1.0.1

Minor Change

  • Used for small changes to content.

  • Such changes require re-study.

  • Version number is automatically incremented 0.1.0 โ€” so 1.0.0 becomes 1.1.0

Major Change

  • Used for significant changes to the content.

  • Such changes require re-study.

  • Version number is automatically incremented 1.0.0 โ€” so 1.0.0 becomes 2.0.0

Sidebar Options when Updating a Knowledge Item

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