MetaPulse

<a href="#h_1851ac6b3e">Personal Details</a>

<a href="#h_bfba1e5436">Time Zone, Language &amp; Date Format</a>

<a href="#h_92f57fe2e0">Printing Settings</a>

<a href="#h_5bbcf1f350">API Authentication Key</a>

<a href="#h_d3d09e4a55">Update Password</a>

<a href="#h_407e1d52e9">Multi-Factor Authentication</a>

- <a href="#h_b5f0d771bb">Enable Multi-Factor Authentication</a>
- <a href="#h_ea724356c8">View Recovery Codes</a>
- <a href="#h_cb33824a53">Disable Multi-Factor Authentication</a>

- <a href="#h_b354fe4a8e">Support Pin</a>
- <a href="#h_1851ac6b3e">Personal Details</a>
- <a href="#h_433fb23b44">Avatar</a>
- <a href="#h_bfba1e5436">Time Zone, Language &amp; Date Format</a>
- <a href="#h_92f57fe2e0">Printing Settings</a>
- <a href="#h_5bbcf1f350">API Authentication Key</a>
- <a href="#h_d3d09e4a55">Update Password</a>
- <a href="#h_407e1d52e9">Multi-Factor Authentication</a>
 - <a href="#h_b5f0d771bb">Enable Multi-Factor Authentication</a>
 - <a href="#h_ea724356c8">View Recovery Codes</a>
 - <a href="#h_cb33824a53">Disable Multi-Factor Authentication</a>

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To help with setting up your MetaPulse account, or fixing the occasional bug, the MetaPulse Support Team can access your MetaPulse account.

If you wish to restrict access, you can choose that Support requires the Support Access PIN to access your account.

Go to your <a href="https://metapulse.com/settings/profile/edit" rel="nofollow noopener noreferrer" target="_blank">Profile</a>

Choose either Support requires PIN to Login or Support does not need PIN to login

1. Go to your <a href="https://metapulse.com/settings/profile/edit" rel="nofollow noopener noreferrer" target="_blank">Profile</a>
2. Choose either Support requires PIN to Login or Support does not need PIN to login
3. You can change the pin whenever you wish

1. Click Settings
2. Choose Personal Profile
3. Adjust the profile settings as required
4. Click Update Profile

Click Choose File and upload your picture

1. Click Settings
2. Choose Personal Profile
3. Click Choose File and upload your picture
4. Click Update Profile

<a href="https://help.metapulse.com/en/articles/5250576-ideal-avatar-dimensions">TIPS &amp; TRICKS - Ideal Avatar Dimensions</a>

- <a href="https://help.metapulse.com/en/articles/5250576-ideal-avatar-dimensions">TIPS &amp; TRICKS - Ideal Avatar Dimensions</a>

Update Time Zone, Language &amp; Date Format

1. Click Settings
2. Choose Personal Profile
3. Update Time Zone, Language &amp; Date Format
4. Click Update Profile

1. Click Settings
2. Choose Personal Profile
3. Choose the desired print settings
4. Click Update Profile

Copy your API Key, for more detail see <a href="https://help.metapulse.com/en/articles/2967888-metapulse-api">MetaPulse API</a>

1. Click Settings
2. Choose Personal Profile
3. Copy your API Key, for more detail see <a href="https://help.metapulse.com/en/articles/2967888-metapulse-api">MetaPulse API</a>
4. Click Update Profile

1. Click Settings
2. Choose Personal Profile
3. Enter your Password 
4. Confirm your Password 
5. Click Update Profile

Note: When you change your password, you will be automatically logged out and will need to log back in again.

<a href="#h_b5f0d771bb">Enable Multi-Factor Authentication</a>

<a href="#h_ea724356c8">View Recovery Codes</a>

<a href="#h_cb33824a53">Disable Multi-Factor Authentication</a>

Click Enable Multi-Factor Authentication

Scan the QR code in an authenticator app

Enter the code generated by the authenticator app

The recovery codes will be displayed. You can use these in case the code from the authenticator app doesn't work. You can copy them in a document or print them. NOTE: Each code can be used only once, so if you need to generate new codes, click the Reset Recovery Codes option below the codes. Ensure you do this before using all of the codes.

Click Back to Profile to exit this page

Next time you log back into MetaPulse, you will be asked to provide the 6-digit code from the authenticator app.

If for whatever reason the code doesn't work, click Or use a Recovery Code. Enter one of the recovery codes that you saved earlier. Click VERIFY AND LOG IN.

1. Click Settings
2. Choose Personal Profile
3. Click Enable Multi-Factor Authentication
4. Scan the QR code in an authenticator app
5. Enter the code generated by the authenticator app
6. Click Verify and Activate
7. The recovery codes will be displayed. You can use these in case the code from the authenticator app doesn't work. You can copy them in a document or print them. NOTE: Each code can be used only once, so if you need to generate new codes, click the Reset Recovery Codes option below the codes. Ensure you do this before using all of the codes.
8. Click Back to Profile to exit this page
9. Next time you log back into MetaPulse, you will be asked to provide the 6-digit code from the authenticator app.
10. Click VERIFY AND LOG IN
11. If for whatever reason the code doesn't work, click Or use a Recovery Code. Enter one of the recovery codes that you saved earlier. Click VERIFY AND LOG IN.

<a href="#h_50b04a42b6">Back to page top</a> | <a href="#h_407e1d52e9">Back to section top</a>

1. Click Settings
2. Choose Personal Profile
3. Click View Recovery Codes
4. The recovery codes will be displayed. You can use these in case the code from the authenticator app doesn't work. You can copy them in a document or print them. NOTE: Each code can be used only once, so if you need to generate new codes, click the Reset Recovery Codes option below the codes. Ensure you do this before using all of the codes.
5. Click Back to Profile to exit this page

Click Disable Multi-Factor Authentication. Click OK.

1. Click Settings
2. Choose Personal Profile
3. Click Disable Multi-Factor Authentication. Click OK.

How to change your email, name, time zone, language, date format and password and other settings

In this help doc

Support Pin

Personal Details

Avatar

Time Zone, Language & Date Format

Printing Settings

API Authentication Key

Update Password

Multi-Factor Authentication

Enable Multi-Factor Authentication

View Recovery Codes

Disable Multi-Factor Authentication